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Event Flow Catalog

Complete catalog of domain events — source capabilities, process associations, lifecycle transitions and cross-domain trigger chains.

At a Glance

Classification Count
created 38
transitioned 128
updated 40
calculated 10
Total 216

29 terminal events (lifecycle endpoints — no further transitions expected)

Process Trigger Chains

Events that explicitly trigger downstream processes:

flowchart LR
    EP_SHIP_TO_STORE["Endless Aisle / Ship From Store"]
    EV_SHIP_TO_STORE{"order-routed\n[event]"}
    TP_SHIP_TO_STORE["Ship To Store"]
    EP_SHIP_TO_STORE -->|emits| EV_SHIP_TO_STORE
    EV_SHIP_TO_STORE -->|triggers| TP_SHIP_TO_STORE
    EP_LOYALTY_TIER_UPGRADE["Checkout / Loyalty Enrollment"]
    EV_LOYALTY_TIER_UPGRADE{"loyalty-points-earned\n[event]"}
    TP_LOYALTY_TIER_UPGRADE["Loyalty Tier Upgrade"]
    EP_LOYALTY_TIER_UPGRADE -->|emits| EV_LOYALTY_TIER_UPGRADE
    EV_LOYALTY_TIER_UPGRADE -->|triggers| TP_LOYALTY_TIER_UPGRADE
    EP_LOSS_PREVENTION_CASE_HANDLING["Self-Checkout / Loss Prevention Case Handling"]
    EV_LOSS_PREVENTION_CASE_HANDLING{"transaction-anomaly-detected\n[event]"}
    TP_LOSS_PREVENTION_CASE_HANDLING["Loss Prevention Case Handling"]
    EP_LOSS_PREVENTION_CASE_HANDLING -->|emits| EV_LOSS_PREVENTION_CASE_HANDLING
    EV_LOSS_PREVENTION_CASE_HANDLING -->|triggers| TP_LOSS_PREVENTION_CASE_HANDLING

Transactional Happy Path

Event chain for the canonical unified commerce checkout-to-delivery flow:

sequenceDiagram
    autonumber
    participant Cust as Customer
    participant Basket as Basket Mgmt
    participant CO as Checkout
    participant Pay as Payment
    participant OM as Order Mgmt
    participant Inv as Inventory
    participant FF as Fulfillment

    Cust->>Basket: add items
    Basket-->>Cust: BasketCreated / BasketUpdated
    Cust->>CO: start checkout
    CO-->>Pay: BasketCalculated
    Pay-->>CO: PaymentAuthorized
    CO-->>OM: BasketCheckedOut + OrderCreated
    OM-->>Inv: OrderConfirmed
    Inv-->>OM: InventoryReserved
    OM-->>FF: OrderRouted
    FF-->>FF: PickingStarted → PickingCompleted
    FF-->>FF: ShipmentPacked → ShipmentDispatched
    FF-->>Cust: ShipmentDelivered
    Pay-->>OM: PaymentCaptured
    OM-->>Cust: OrderClosed

Events by Domain

order Order (11 events)

Event Classification Source Capability Terminal Emitting Processes
FulfillmentOrderCreated created order-orchestration — endless-aisle, ship-from-store, ship-to-store
OrderCreated created order-management — checkout, bopis, endless-aisle
FulfillmentLocationReassigned transitioned order-orchestration — endless-aisle, ship-from-store, ship-to-store
OrderConfirmed transitioned order-management — checkout, bopis, endless-aisle
OrderRouted transitioned order-orchestration — endless-aisle, ship-from-store, ship-to-store
OrderSplit transitioned order-orchestration — endless-aisle, ship-from-store, ship-to-store
OrderValidated transitioned order-management — checkout, bopis, endless-aisle
BasketConverted transitioned order-management checkout, bopis, endless-aisle
OrderCancelled transitioned order-management checkout, bopis, endless-aisle
OrderClosed transitioned order-management checkout, bopis, endless-aisle
OrderModified updated order-management — checkout, bopis, endless-aisle

commerce Commerce (34 events)

Event Classification Source Capability Terminal Emitting Processes
BasketCreated created basket-management — checkout, endless-aisle, clienteling-sale
BasketLineAdded created basket-management — checkout, endless-aisle, clienteling-sale
ProductCreated created catalogue-management — self-checkout, price-list-update, catalogue-publish
SubscriptionCreated created subscription-management — subscription-renewal
BasketCheckoutStarted transitioned checkout — checkout, voucher-redemption, self-checkout
CatalogueArchived transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
CataloguePublished transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
CataloguePublished transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
CatalogueRetired transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
CatalogueUnpublished transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
ChannelActivated transitioned channel-management — price-list-update, promotional-campaign-launch, catalogue-publish
CheckoutCancelled transitioned checkout — checkout, voucher-redemption, self-checkout
CheckoutStarted transitioned checkout — checkout, voucher-redemption, self-checkout
ProductActivated transitioned catalogue-management — self-checkout, price-list-update, catalogue-publish
SubscriptionActivated transitioned subscription-management — subscription-renewal
SubscriptionCancelled transitioned subscription-management — subscription-renewal
SubscriptionExpired transitioned subscription-management — subscription-renewal
SubscriptionPaused transitioned subscription-management — subscription-renewal
SubscriptionRenewed transitioned subscription-management — subscription-renewal
BasketAbandoned transitioned basket-management checkout, endless-aisle, clienteling-sale
BasketCheckedOut transitioned checkout checkout, voucher-redemption, self-checkout
BasketMerged transitioned basket-management checkout, endless-aisle, clienteling-sale
CatalogueArchived transitioned catalogue-management self-checkout, price-list-update, catalogue-publish
ChannelDeactivated transitioned channel-management price-list-update, promotional-campaign-launch, catalogue-publish
ProductDeactivated transitioned catalogue-management self-checkout, price-list-update, catalogue-publish
BasketUpdated updated basket-management — checkout, endless-aisle, clienteling-sale
CatalogueApproved updated catalogue-management — self-checkout, price-list-update, catalogue-publish
CatalogueRejected updated catalogue-management — self-checkout, price-list-update, catalogue-publish
CatalogueSubmitted updated catalogue-management — self-checkout, price-list-update, catalogue-publish
CatalogueUpdated updated catalogue-management — self-checkout, price-list-update, catalogue-publish
ChannelUpdated updated channel-management — price-list-update, promotional-campaign-launch, catalogue-publish
ProductSearchPerformed updated catalogue-management — self-checkout, price-list-update, catalogue-publish
ProductUpdated updated catalogue-management — self-checkout, price-list-update, catalogue-publish
BasketCalculated calculated basket-management — checkout, endless-aisle, clienteling-sale

payment Payment (14 events)

Event Classification Source Capability Terminal Emitting Processes
GiftCardActivated transitioned payment-processing — checkout, bopis, endless-aisle
GiftCardCancelled transitioned payment-processing — checkout, bopis, endless-aisle
GiftCardExpired transitioned payment-processing — checkout, bopis, endless-aisle
GiftCardRefunded transitioned payment-processing — checkout, bopis, endless-aisle
PaymentAuthorized transitioned payment-processing — checkout, bopis, endless-aisle
PaymentCaptured transitioned payment-processing — checkout, bopis, endless-aisle
PaymentRefunded transitioned payment-processing — checkout, bopis, endless-aisle
RefundConvertedToCredit transitioned payment-processing — checkout, bopis, endless-aisle
RefundFailed transitioned payment-processing — checkout, bopis, endless-aisle
PaymentSettled transitioned payment-processing checkout, bopis, endless-aisle
PaymentVoided transitioned payment-processing checkout, bopis, endless-aisle
GiftCardRedeemed updated payment-processing — checkout, bopis, endless-aisle
GiftCardToppedUp updated payment-processing — checkout, bopis, endless-aisle
RefundProcessed updated payment-processing — checkout, bopis, endless-aisle

fulfillment Fulfillment (42 events)

Event Classification Source Capability Terminal Emitting Processes
ExchangeRequested created exchange-management — exchange-anywhere
PickingTaskCreated created fulfillment-execution — bopis, ship-from-store, ship-to-store
RefundCreated created returns-management — boris, return-anywhere
RefundInitiated created returns-management — boris, return-anywhere
ReturnCreated created returns-management — boris, return-anywhere
ReturnRequested created returns-management — boris, return-anywhere
ServiceOrderCreated created service-order-management — service-and-repair-management
ShipmentCreated created fulfillment-execution — bopis, ship-from-store, ship-to-store
AddressValidated transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
DeliverySlotConfirmed transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
DeliverySlotExpired transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
DeliverySlotReleased transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
DeliverySlotReserved transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
ExchangeAuthorized transitioned exchange-management — exchange-anywhere
ExchangeBalanceSettled transitioned exchange-management — exchange-anywhere
ExchangeCancelled transitioned exchange-management — exchange-anywhere
ExchangeCompleted transitioned exchange-management — exchange-anywhere
ExchangeRefused transitioned exchange-management — exchange-anywhere
ExchangeStarted transitioned exchange-management — exchange-anywhere
ExchangeValidated transitioned exchange-management — exchange-anywhere
FulfillmentOrderDispatched transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
PickingStarted transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
PickingTaskCompleted transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
RefundCancelled transitioned returns-management — boris, return-anywhere
ReturnApproved transitioned returns-management — boris, return-anywhere
ReturnAuthorized transitioned returns-management — boris, return-anywhere
ReturnDispatched transitioned returns-management — boris, return-anywhere
ReturnInspected transitioned returns-management — boris, return-anywhere
ReturnReceived transitioned returns-management — boris, return-anywhere
ServiceOrderScheduled transitioned service-order-management — service-and-repair-management
ShipmentDispatched transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
ShipmentPacked transitioned fulfillment-execution — bopis, ship-from-store, ship-to-store
ExchangeCompleted transitioned exchange-management exchange-anywhere
PickingCompleted transitioned fulfillment-execution bopis, ship-from-store, ship-to-store
ReturnAccepted transitioned returns-management boris, return-anywhere
ReturnExchanged transitioned exchange-management exchange-anywhere
ReturnRefunded transitioned returns-management boris, return-anywhere
ReturnRejected transitioned returns-management boris, return-anywhere
ServiceOrderCompleted transitioned service-order-management service-and-repair-management
ShipmentDelivered transitioned fulfillment-execution bopis, ship-from-store, ship-to-store
ExchangeBalanceRequired updated exchange-management — exchange-anywhere
ShipmentLabelGenerated updated fulfillment-execution — bopis, ship-from-store, ship-to-store

inventory Inventory (28 events)

Event Classification Source Capability Terminal Emitting Processes
InventoryAllocated created inventory-allocation — ship-from-store, ship-to-store
InventoryReserved created inventory-reservation — bopis, reserve-and-collect, exchange-anywhere
InventoryTransferred created store-inventory — ship-from-store, ship-to-store, store-day-open
ItemIdentificationAnomalyDetected created automated-item-identification — self-checkout, loss-prevention-case-handling
ReservationCreated created inventory-reservation — bopis, reserve-and-collect, exchange-anywhere
StockCountOpened created store-inventory — ship-from-store, ship-to-store, store-day-open
AllocationActivated transitioned inventory-allocation — ship-from-store, ship-to-store
AllocationCancelled transitioned inventory-allocation — ship-from-store, ship-to-store
AllocationFulfilled transitioned inventory-allocation — ship-from-store, ship-to-store
AllocationReallocated transitioned inventory-allocation — ship-from-store, ship-to-store
InventoryCounted transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
InventoryReallocated transitioned inventory-allocation — ship-from-store, ship-to-store
InventoryReleased transitioned inventory-reservation — bopis, reserve-and-collect, exchange-anywhere
ReservationConfirmed transitioned inventory-reservation — bopis, reserve-and-collect, exchange-anywhere
ReservationReleased transitioned inventory-reservation — bopis, reserve-and-collect, exchange-anywhere
StockCountCancelled transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
StockCountClosed transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
StockCountCompleted transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
StockCountReconciled transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
StockCountStarted transitioned store-inventory — ship-from-store, ship-to-store, store-day-open
InventoryAllocationReleased transitioned inventory-allocation ship-from-store, ship-to-store
ReservationExpired transitioned inventory-reservation bopis, reserve-and-collect, exchange-anywhere
AllocationUpdated updated inventory-allocation — ship-from-store, ship-to-store
InventoryAdjusted updated store-inventory — ship-from-store, ship-to-store, store-day-open
InventoryChecked updated inventory-visibility — endless-aisle, reserve-and-collect, catalogue-publish
ItemIdentified updated automated-item-identification — self-checkout, loss-prevention-case-handling
StockCountRecountRequested updated store-inventory — ship-from-store, ship-to-store, store-day-open
AtpCalculated calculated inventory-visibility — endless-aisle, reserve-and-collect, catalogue-publish

customer Customer (33 events)

Event Classification Source Capability Terminal Emitting Processes
AddressAdded created customer-profile — customer-registration, loyalty-tier-upgrade, customer-consent-update
ClientelingInteractionRecorded created clienteling — clienteling-sale
ClientelingSessionCreated created clienteling — clienteling-sale
ConsentRecorded created customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
CustomerCreated created customer-identity — endless-aisle, clienteling-sale, loyalty-enrollment
CustomerRegistered created customer-identity — endless-aisle, clienteling-sale, loyalty-enrollment
CustomerSegmentCreated created customer-segmentation — promotional-campaign-launch, retail-media-attribution
DecisionProposed created decision-intelligence — decision-review-and-execution
RecommendationGenerated created guided-selling — —
SentimentInsightProduced created social-intelligence — —
ConsentDeclined transitioned customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
ConsentExpired transitioned customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
ConsentWithdrawn transitioned customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
CustomerIdentified transitioned customer-identity — endless-aisle, clienteling-sale, loyalty-enrollment
CustomerMerged transitioned customer-identity — endless-aisle, clienteling-sale, loyalty-enrollment
CustomerSegmentArchived transitioned customer-segmentation — promotional-campaign-launch, retail-media-attribution
CustomerSegmentAssigned transitioned customer-segmentation — promotional-campaign-launch, retail-media-attribution
DecisionApproved transitioned decision-intelligence — decision-review-and-execution
DecisionExecuted transitioned decision-intelligence — decision-review-and-execution
DecisionOverridden transitioned decision-intelligence — decision-review-and-execution
CustomerConsentRevoked transitioned customer-consent customer-registration, customer-consent-update, decision-review-and-execution
AddressUpdated updated customer-profile — customer-registration, loyalty-tier-upgrade, customer-consent-update
ConsentUpdated updated customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
CustomerConsentUpdated updated customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
CustomerConsentUpdated updated customer-consent — customer-registration, customer-consent-update, decision-review-and-execution
CustomerInteractionLogged updated clienteling — clienteling-sale
CustomerPreferencesUpdated updated customer-profile — customer-registration, loyalty-tier-upgrade, customer-consent-update
CustomerProfileUpdated updated customer-profile — customer-registration, loyalty-tier-upgrade, customer-consent-update
CustomerProfileViewed updated clienteling — clienteling-sale
CustomerSegmentUpdated updated customer-segmentation — promotional-campaign-launch, retail-media-attribution
CustomerUpdated updated customer-profile — customer-registration, loyalty-tier-upgrade, customer-consent-update
RecommendationResponded updated guided-selling — —
CustomerSegmentCalculated calculated customer-segmentation — promotional-campaign-launch, retail-media-attribution

promotion Promotion (11 events)

Event Classification Source Capability Terminal Emitting Processes
VoucherIssued created voucher-management — voucher-redemption
PromotionApplied transitioned promotions — checkout, scan-and-go, promotional-campaign-launch
SponsoredOfferActivated transitioned retail-media-management — retail-media-attribution
CouponRedeemed transitioned promotions checkout, scan-and-go, promotional-campaign-launch
SponsoredOfferAttributed transitioned retail-media-management retail-media-attribution
VoucherCancelled transitioned voucher-management voucher-redemption
VoucherRedeemed transitioned voucher-management voucher-redemption
SponsoredOfferExposed updated retail-media-management — retail-media-attribution
CouponValidated calculated promotions — checkout, scan-and-go, promotional-campaign-launch
PromotionEvaluated calculated promotions — checkout, scan-and-go, promotional-campaign-launch
VoucherValidated calculated voucher-management — voucher-redemption

loyalty Loyalty (11 events)

Event Classification Source Capability Terminal Emitting Processes
CustomerCommunicationSent created loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyCardActivated created loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyMemberEnrolled created loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyPointsIssued transitioned loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyPointsRedeemed transitioned loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyPointsAccrued updated loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyPointsEarned updated loyalty — checkout, loyalty-enrollment, customer-registration
PointsIssued updated loyalty — checkout, loyalty-enrollment, customer-registration
PointsRedeemed updated loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyBenefitsCalculated calculated loyalty — checkout, loyalty-enrollment, customer-registration
LoyaltyPointsCalculated calculated loyalty — checkout, loyalty-enrollment, customer-registration

store Store (22 events)

Event Classification Source Capability Terminal Emitting Processes
ReceiptIssued created store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayOpened created store-operations — bopis, reserve-and-collect, scan-and-go
StoreTaskAssigned created store-operations — bopis, reserve-and-collect, scan-and-go
TransactionAnomalyDetected created loss-prevention — self-checkout, loss-prevention-case-handling
EmployeeActivated transitioned store-operations — bopis, reserve-and-collect, scan-and-go
EmployeeArchived transitioned store-operations — bopis, reserve-and-collect, scan-and-go
EmployeeDeactivated transitioned store-operations — bopis, reserve-and-collect, scan-and-go
EmployeeOffboarded transitioned store-operations — bopis, reserve-and-collect, scan-and-go
LossPreventionCaseOpened transitioned loss-prevention — self-checkout, loss-prevention-case-handling
ReceiptArchived transitioned store-operations — bopis, reserve-and-collect, scan-and-go
ReceiptVoided transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayClosed transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayClosingStarted transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayExceptionDeclared transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayOpened transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayPreOpeningStarted transitioned store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayReconciliationStarted transitioned store-operations — bopis, reserve-and-collect, scan-and-go
LossPreventionCaseResolved transitioned loss-prevention self-checkout, loss-prevention-case-handling
StoreDayClosed transitioned store-operations bopis, reserve-and-collect, scan-and-go
StoreTaskCompleted transitioned store-operations bopis, reserve-and-collect, scan-and-go
ReceiptAmended updated store-operations — bopis, reserve-and-collect, scan-and-go
StoreDayReopened updated store-operations — bopis, reserve-and-collect, scan-and-go

pricing Pricing (10 events)

Event Classification Source Capability Terminal Emitting Processes
PriceListActivated transitioned pricing — price-list-update, promotional-campaign-launch
PriceListApplied transitioned pricing — price-list-update, promotional-campaign-launch
PriceListCancelled transitioned pricing — price-list-update, promotional-campaign-launch
PriceListExpired transitioned pricing — price-list-update, promotional-campaign-launch
PriceListSuperseded transitioned pricing — price-list-update, promotional-campaign-launch
PriceListApproved updated pricing — price-list-update, promotional-campaign-launch
PriceListRejected updated pricing — price-list-update, promotional-campaign-launch
PriceListSubmitted updated pricing — price-list-update, promotional-campaign-launch
MarkdownCalculated calculated pricing — price-list-update, promotional-campaign-launch
PriceCalculated calculated pricing — price-list-update, promotional-campaign-launch

Terminal Events

Terminal events represent lifecycle endpoints — states from which no further transitions are expected in normal operation.

Event Object Domain Source Capability
BasketCheckedOut basket commerce checkout
BasketAbandoned basket commerce basket-management
BasketMerged basket commerce basket-management
ProductDeactivated product commerce catalogue-management
CatalogueArchived catalogue commerce catalogue-management
ChannelDeactivated channel commerce channel-management
CustomerConsentRevoked consent customer customer-consent
PickingCompleted picking-task fulfillment fulfillment-execution
ShipmentDelivered shipment fulfillment fulfillment-execution
ReturnAccepted return fulfillment returns-management
ReturnRejected return fulfillment returns-management
ReturnRefunded return fulfillment returns-management
ReturnExchanged return fulfillment exchange-management
ExchangeCompleted exchange fulfillment exchange-management
ServiceOrderCompleted service-order fulfillment service-order-management
ReservationExpired reservation inventory inventory-reservation
InventoryAllocationReleased allocation inventory inventory-allocation
BasketConverted basket order order-management
OrderCancelled order order order-management
OrderClosed order order order-management
PaymentVoided payment payment payment-processing
PaymentSettled payment payment payment-processing
CouponRedeemed coupon promotion promotions
VoucherRedeemed voucher promotion voucher-management
VoucherCancelled voucher promotion voucher-management
SponsoredOfferAttributed sponsored-offer promotion retail-media-management
StoreDayClosed store-day store store-operations
StoreTaskCompleted store-task store store-operations
LossPreventionCaseResolved loss-prevention-case store loss-prevention

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