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Channel Management

management commerce

Commerce channels can be configured, activated, and assigned catalogues and price lists so that each touchpoint operates with the correct assortment and pricing rules.

Defines and manages commerce channels (in-store, eCommerce, mobile app, marketplace, kiosk) and their configuration: catalogue scope, price list assignment, fulfilment options, payment methods, and operational hours. Enables channel-specific trading rules without duplicating product or pricing data across touchpoints.

Overview
ID channel-management
Domain commerce
Classification management
Actors channel-manager, operations-manager, system
Services 5
Events 3
Processes 5
Applications 1

Services

ID Name Description
create-channel Create Channel Creates a new commerce channel definition with its configuration (type, locale, currency, payment methods).
activate-channel Activate Channel Activates a channel for trading, making it visible to customers and live for order capture.
deactivate-channel Deactivate Channel Deactivates a channel, preventing new orders while preserving historical data and in-flight orders.
assign-catalogue-to-channel Assign Catalogue to Channel Associates a catalogue scope with a specific channel, controlling which products are visible on that touchpoint.
assign-price-list-to-channel Assign Price List to Channel Binds a price list to a channel so that selling prices on that touchpoint are resolved from the assigned list.

Events Emitted

Event Type Subject Description
channel-activated `` A commerce channel was activated and made available for transactions.
channel-updated `` Configuration or attributes of a channel were updated.
channel-deactivated `` A channel was deactivated and is no longer available for transactions.

Processes

Process Name Classification
price-list-update Price List Update management
promotional-campaign-launch Promotional Campaign Launch management
catalogue-publish Catalogue Publish management
store-day-open Store Day Open management
customer-consent-update Customer Consent Update management

Applications

Application Name Tier
ecommerce-platform eCommerce Platform