management store
Potential retail loss events can be investigated and resolved with auditable, proportionate intervention.
Detects, triages, investigates, and resolves transaction and item-handling anomalies that may result in retail loss. It separates a detection signal from a case outcome, applies authorised intervention policy, and records false positives to protect legitimate customer journeys.
ID loss-prevention
Domain store
Classification management
Actors store-associate, store-manager, operations-manager, system
Services 3
Events 3
Processes 2
Applications 1
ID
Name
Description
detect-transaction-anomalyDetect Transaction Anomaly
Detects a potentially material checkout or refund anomaly and records evidence without determining culpability.
open-loss-prevention-caseOpen Loss Prevention Case
Opens a case from one or more anomaly signals for triage under configured intervention policy.
resolve-loss-prevention-caseResolve Loss Prevention Case
Records the verified outcome of a loss-prevention case, including false-positive or resolved classification.
Event
Type
Subject
Description
transaction-anomaly-detected``
A potentially material transaction or refund anomaly was detected without assigning culpability.
loss-prevention-case-opened``
An anomaly signal was triaged into an auditable loss-prevention investigation case.
loss-prevention-case-resolved``
A loss-prevention case was resolved, including a false-positive outcome where applicable.
Application
Name
Tier
loss-prevention-serviceLoss Prevention Service
Rule
Type
Applies To
Severity
self-checkout-requires-active-terminalpre-conditionself-checkoutinvariant
loss-prevention-intervention-requires-policypre-conditionloss-prevention-case-handlinginvariant