OMS — Order Management System¶

Purpose¶

The OMS is the Application Component responsible for coordinating the lifecycle of customer orders across channels.

Responsibilities¶

• Order lifecycle coordination
• Order orchestration
• Fulfillment orchestration
• Order status tracking
• Split order management

Explicit Non-Responsibilities¶

• Payment provider integration
• Customer master data ownership
• Product master data ownership
• Fiscal receipt issuing

Owned Objects¶

• Order

Consumed Objects¶

• Customer
• Inventory
• Payment
• Shipment

Business Services¶

• Create Order
• Validate Order
• Confirm Order
• Modify Order
• Cancel Order
• Split Order
• Track Order
• Close Order

Published Events¶

• OrderCreated
• OrderConfirmed
• OrderAllocated
• OrderCompleted
• OrderCancelled

Consumed Events¶

• InventoryReserved
• PaymentAuthorized
• ShipmentDelivered