🔄 Exchange Anywhere¶
| Field | Value |
|---|---|
| Process ID | exchange-anywhere |
| Classification | 🔄 post-sale |
| Trigger | 🛒 customer-action |
| Outcome | Customers can exchange items at any store regardless of the original purchase channel. |
Domains Involved¶
👤 customer 📋 order 📦 fulfillment 🏭 inventory 💳 payment 🏪 store
Capabilities Orchestrated¶
ONT-008: This process orchestrates the following capabilities across domain boundaries.
| Capability | Domain |
|---|---|
| Order Management | 📋 order |
| Exchange Management | 📦 fulfillment |
| Inventory Reservation | 🏭 inventory |
Applications¶
Services¶
track-orderrequest-exchangeauthorize-exchangereserve-inventoryprocess-exchange
Business Objects¶
customerorderexchangereservationinventorystore
Part of the UC-BoK Business Process Catalog · All Processes · Process Graph · Graph Catalog