Order Domain¶

Manage commercial commitments and order lifecycle.

At a Glance¶

Object Relationships¶

erDiagram
    INVOICE }o..o{ ORDER : "references"
    ORDER_LINE }o--|| ORDER : "belongs-to"
    ORDER ||--o{ ORDER_LINE : "contains"
    ORDER ||--o{ INVOICE : "contains"

Business Objects¶

Capabilities¶

Events¶

Created (2):
OrderCreated FulfillmentOrderCreated

Transitioned (8):
BasketConverted OrderValidated OrderConfirmed OrderCancelled OrderClosed OrderSplit OrderRouted FulfillmentLocationReassigned

Updated (1):
OrderModified

Processes¶

• Checkout checkout — A confirmed order is created with payment authorised, promotions applied and loy
• BOPIS bopis — A customer can place an order online and collect it from a physical store on the
• Endless Aisle endless-aisle — A store associate can sell items not physically present in-store and fulfil them
• Clienteling Sale clienteling-sale — A store associate can complete a personalised assisted sale using customer histo
• Voucher Redemption voucher-redemption — A customer can redeem a gift voucher or store credit as full or partial payment
• Ship From Store ship-from-store — Store stock can be used to pick, pack and ship online orders directly to the cus
• Ship To Store ship-to-store — Warehouse or supplier stock can be transferred to a store and made available for
• BORIS boris — A customer can return an online order at any physical store and receive a refund
• Return Anywhere return-anywhere — Customers can return items to any store or channel regardless of the original pu
• Exchange Anywhere exchange-anywhere — Customers can exchange items at any store regardless of the original purchase ch
• Self-Checkout self-checkout — A customer can scan, bag, and pay for items independently at a self-service term
• Scan and Go scan-and-go — Customer completes payment on their device or at an exit terminal without queuin
• Subscription Renewal subscription-renewal — A subscription is renewed automatically, a new order is generated, payment is ca
• Decision Review and Execution decision-review-and-execution — A material automated decision is approved, overridden, expired, or executed by t
• Service and Repair Management service-and-repair-management — A service or repair commitment associated with a customer order is created, sche
• Retail Media Attribution retail-media-attribution — A sponsored offer is activated for eligible audiences and has its approved close

APIs¶

Applications¶

• OMS oms (system of record)
• eCommerce Platform ecommerce-platform (system of engagement)

Validation Rules¶

Semantic Constraints¶

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