Event Catalog¶
216 business events across 12 domains.
Events are the immutable, past-tense facts emitted by capabilities when a business operation completes. They record what happened — never commands or queries.
Classification Summary¶
| Classification | Count | Meaning |
|---|---|---|
| 🟢 Created | 38 | A new business object came into existence |
| 🔵 Transitioned | 128 | An object moved to a new lifecycle state |
| 🟡 Updated | 40 | Attributes changed, lifecycle state unchanged |
| 🟣 Calculated | 10 | A derived value was computed |
👤 Customer¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| AddressAdded | 🟢 Created | address |
Customer Profile | A new address was added to a customer profile or order. |
| AddressUpdated | 🟡 Updated | address |
Customer Profile | An existing address record was modified. |
| ClientelingInteractionRecorded | 🟢 Created | clienteling-session |
Clienteling | An interaction with a customer was logged within an active clienteling session. |
| ClientelingSessionCreated | 🟢 Created | clienteling-session |
Clienteling | A new clienteling session was opened between a sales associate and a customer. |
| ConsentDeclined | 🔵 Transitioned | consent |
Customer Consent | A Customer declined to grant consent at request. |
| ConsentExpired | 🔵 Transitioned | consent |
Customer Consent | A Consent record has expired due to retention policy. |
| ConsentRecorded | 🟢 Created | consent |
Customer Consent | A Customer Consent record has been created and activated. |
| ConsentUpdated | 🟡 Updated | consent |
Customer Consent | A Customer Consent record has been partially updated (channel preferences change… |
| ConsentWithdrawn | 🔵 Transitioned | consent |
Customer Consent | A Customer has revoked all or remaining consent. |
| CustomerConsentRevoked ⛔ | 🔵 Transitioned | consent |
Customer Consent | A customer withdrew consent for data processing; the consent object is now inact… |
| CustomerConsentUpdated | 🟡 Updated | consent |
Customer Consent | A customer's data processing consent settings were recorded or modified. |
| CustomerConsentUpdated | 🟡 Updated | customer |
Customer Consent | A Customer's marketing consent preferences have been updated. |
| CustomerCreated | 🟢 Created | customer |
Customer Identity | A new Customer record has been created in the CRM or loyalty system. |
| CustomerIdentified | 🔵 Transitioned | customer |
Customer Identity | A known customer was recognised and matched to an existing profile during an int… |
| CustomerInteractionLogged | 🟡 Updated | customer |
Clienteling | A customer interaction (visit note, product preference, task) has been recorded … |
| CustomerMerged | 🔵 Transitioned | customer |
Customer Identity | Two or more duplicate customer records were merged into a single canonical ident… |
| CustomerPreferencesUpdated | 🟡 Updated | customer |
Customer Profile | A customer's communication or product preferences were updated. |
| CustomerProfileUpdated | 🟡 Updated | customer |
Customer Profile | A Customer profile (name, email, preferences, etc.) has been updated. |
| CustomerProfileViewed | 🟡 Updated | customer |
Clienteling | A store associate or system has accessed and viewed a Customer 360 profile. |
| CustomerRegistered | 🟢 Created | customer |
Customer Identity | A new customer record was created in the system with identity and contact inform… |
| CustomerSegmentArchived | 🔵 Transitioned | customer-segment |
Customer Segmentation | A Customer Segment has been archived and is no longer active. |
| CustomerSegmentAssigned | 🔵 Transitioned | customer |
Customer Segmentation | A customer was assigned to a specific segment following segmentation evaluation. |
| CustomerSegmentCalculated | 🟣 Calculated | customer |
Customer Segmentation | The customer's segment membership was recalculated based on updated attributes o… |
| CustomerSegmentCreated | 🟢 Created | customer-segment |
Customer Segmentation | A new Customer Segment has been defined. |
| CustomerSegmentUpdated | 🟡 Updated | customer-segment |
Customer Segmentation | A Customer Segment's criteria or metadata has been updated. |
| CustomerUpdated | 🟡 Updated | customer |
Customer Profile | One or more profile attributes of an existing customer were modified. |
🛒 Commerce¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| BasketAbandoned ⛔ | 🔵 Transitioned | basket |
Basket Management | The basket was marked as abandoned after a period of inactivity. |
| BasketCalculated | 🟣 Calculated | basket |
Basket Management | Prices, promotions, and totals were recalculated for the basket. |
| BasketCheckedOut ⛔ | 🔵 Transitioned | basket |
Checkout | The customer initiated the checkout flow from the basket. |
| BasketCheckoutStarted | 🔵 Transitioned | basket |
Checkout | Checkout was started; the basket moved into the checkout processing state. |
| BasketConverted ⛔ | 🔵 Transitioned | basket |
Order Management | The basket was successfully converted into a confirmed order. |
| BasketCreated | 🟢 Created | basket |
Basket Management | A new shopping basket was created for a customer or anonymous session. |
| BasketLineAdded | 🟢 Created | basket-line |
Basket Management | A product line was added to an active basket, updating the basket total and trig… |
| BasketMerged ⛔ | 🔵 Transitioned | basket |
Basket Management | Two baskets (e.g. anonymous and authenticated) were merged into a single basket. |
| BasketUpdated | 🟡 Updated | basket |
Basket Management | One or more items or quantities in the basket were modified. |
| CheckoutCancelled | 🔵 Transitioned | basket |
Checkout | An in-progress checkout was abandoned or explicitly cancelled before payment com… |
| CheckoutStarted | 🔵 Transitioned | basket |
Checkout | A basket has entered the checkout process; payment and delivery details are bein… |
| ExchangeAuthorized | 🔵 Transitioned | exchange |
Exchange Management | The exchange request was reviewed and authorised. |
| ExchangeBalanceRequired | 🟡 Updated | exchange |
Exchange Management | A value difference between original and replacement item requires settlement. |
| ExchangeBalanceSettled | 🔵 Transitioned | exchange |
Exchange Management | Exchange balance difference has been paid or credited. |
| ExchangeCancelled | 🔵 Transitioned | exchange |
Exchange Management | Exchange cancelled by customer before replacement was dispatched. |
| ExchangeCompleted ⛔ | 🔵 Transitioned | exchange |
Exchange Management | The exchange was fully processed; new items were dispatched and originals receiv… |
| ExchangeCompleted | 🔵 Transitioned | exchange |
Exchange Management | Exchange fully completed; replacement delivered, original received. |
| ExchangeRefused | 🔵 Transitioned | exchange |
Exchange Management | An Exchange request has been refused due to policy violation. |
| ExchangeRequested | 🟢 Created | exchange |
Exchange Management | A customer submitted a request to exchange one or more items. |
| ExchangeStarted | 🔵 Transitioned | exchange |
Exchange Management | Exchange processing has begun; replacement reserved. |
| ExchangeValidated | 🔵 Transitioned | exchange |
Exchange Management | An Exchange request has been validated as eligible. |
| FulfillmentLocationReassigned | 🔵 Transitioned | order |
Order Orchestration | A fulfillment line was reassigned from one location to another. |
| FulfillmentOrderCreated | 🟢 Created | fulfillment-order |
Order Orchestration | A Fulfillment Order has been created for a confirmed Order by the routing engine… |
| OrderCancelled ⛔ | 🔵 Transitioned | order |
Order Management | The order was cancelled before fulfillment completion. |
| OrderClosed ⛔ | 🔵 Transitioned | order |
Order Management | The order lifecycle reached its terminal closed state after all obligations were… |
| OrderConfirmed | 🔵 Transitioned | order |
Order Management | The order was confirmed and acknowledged; fulfillment can begin. |
| OrderCreated | 🟢 Created | order |
Order Management | A new order was created from a converted basket or direct entry. |
| OrderModified | 🟡 Updated | order |
Order Management | One or more order lines or attributes were updated after order creation. |
| OrderRouted | 🔵 Transitioned | order |
Order Orchestration | The order or a fulfillment line was assigned to a specific fulfillment location. |
| OrderSplit | 🔵 Transitioned | order |
Order Orchestration | The order was split into two or more sub-orders for routing or fulfillment purpo… |
| OrderValidated | 🔵 Transitioned | order |
Order Management | The order passed all validation checks covering stock, payment, and address. |
| RefundCancelled | 🔵 Transitioned | refund |
Returns Management | A Refund request has been cancelled before settlement. |
| RefundCreated | 🟢 Created | refund |
Returns Management | A Refund has been initiated against a captured payment as part of return process… |
| RefundInitiated | 🟢 Created | refund |
Returns Management | A Refund request has been created and submitted to the payment provider. |
| ReturnAccepted ⛔ | 🔵 Transitioned | return |
Returns Management | The return was accepted after inspection; the refund or exchange process was ini… |
| ReturnApproved | 🔵 Transitioned | return |
Returns Management | A supervisory approval was granted for processing the return. |
| ReturnAuthorized | 🔵 Transitioned | return |
Returns Management | The return request was reviewed and authorised; a return authorisation number wa… |
| ReturnCreated | 🟢 Created | return |
Returns Management | A Return request has been created against a closed order. |
| ReturnDispatched | 🔵 Transitioned | return |
Returns Management | The returned item was dispatched back to the customer after rejection. |
| ReturnExchanged ⛔ | 🔵 Transitioned | return |
Exchange Management | The returned item was exchanged for a replacement; the exchange was fulfilled. |
| ReturnInspected | 🔵 Transitioned | return |
Returns Management | The returned item(s) were inspected and their condition was recorded. |
| ReturnReceived | 🔵 Transitioned | return |
Returns Management | The returned item(s) were physically received at the return processing location. |
| ReturnRefunded ⛔ | 🔵 Transitioned | return |
Returns Management | A monetary refund was issued to the customer for the accepted return. |
| ReturnRejected ⛔ | 🔵 Transitioned | return |
Returns Management | The return was rejected following inspection; the item will not be accepted. |
| ReturnRequested | 🟢 Created | return |
Returns Management | A customer submitted a request to return one or more items from an order. |
| VoucherCancelled ⛔ | 🔵 Transitioned | voucher |
Voucher Management | A voucher was cancelled and rendered invalid for future redemption. |
| VoucherIssued | 🟢 Created | voucher |
Voucher Management | A new gift voucher or store credit was issued to a customer. |
| VoucherRedeemed ⛔ | 🔵 Transitioned | voucher |
Voucher Management | A valid voucher was fully or partially redeemed against a transaction. |
| VoucherValidated | 🟣 Calculated | voucher |
Voucher Management | A voucher was validated as genuine and within its validity period. |
💳 Payment¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| GiftCardActivated | 🔵 Transitioned | gift-card |
Payment Processing | A Gift Card has been activated and is available for use. |
| GiftCardCancelled | 🔵 Transitioned | gift-card |
Payment Processing | A Gift Card has been voided by the retailer (lost, stolen, or fraud). |
| GiftCardExpired | 🔵 Transitioned | gift-card |
Payment Processing | A Gift Card has reached its expiry date. |
| GiftCardRedeemed | 🟡 Updated | gift-card |
Payment Processing | A Gift Card balance has been fully or partially used in a transaction. |
| GiftCardRefunded | 🔵 Transitioned | gift-card |
Payment Processing | A Gift Card purchase has been refunded and the card deactivated. |
| GiftCardToppedUp | 🟡 Updated | gift-card |
Payment Processing | Additional value has been loaded onto a Gift Card. |
| PaymentAuthorized | 🔵 Transitioned | payment |
Payment Processing | The payment was pre-authorised with the payment provider for the required amount… |
| PaymentCaptured | 🔵 Transitioned | payment |
Payment Processing | The pre-authorised payment amount was captured and funds transferred. |
| PaymentRefunded | 🔵 Transitioned | payment |
Payment Processing | A refund was issued against a previously captured payment. |
| PaymentSettled ⛔ | 🔵 Transitioned | payment |
Payment Processing | The payment cleared through the payment network and was settled. |
| PaymentVoided ⛔ | 🔵 Transitioned | payment |
Payment Processing | The payment authorisation was voided before capture. |
| RefundConvertedToCredit | 🔵 Transitioned | refund |
Payment Processing | A Refund has been converted to store credit or a gift card. |
| RefundFailed | 🔵 Transitioned | refund |
Payment Processing | A Refund processing attempt has failed (expired card, provider error, etc.). |
| RefundProcessed | 🟡 Updated | refund |
Payment Processing | A Refund has been fully or partially processed by the payment provider. |
🏭 Inventory¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| AllocationActivated | 🔵 Transitioned | allocation |
Inventory Allocation | An Inventory Allocation has been activated and stock ring-fenced. |
| AllocationCancelled | 🔵 Transitioned | allocation |
Inventory Allocation | An Inventory Allocation has been cancelled before fulfillment. |
| AllocationFulfilled | 🔵 Transitioned | allocation |
Inventory Allocation | An Inventory Allocation has been fully consumed by orders. |
| AllocationReallocated | 🔵 Transitioned | allocation |
Inventory Allocation | Remaining allocated stock has been redirected to a different pool. |
| AllocationUpdated | 🟡 Updated | allocation |
Inventory Allocation | An Inventory Allocation has been partially consumed. |
| AtpCalculated | 🟣 Calculated | inventory |
Inventory Visibility | Available-to-promise stock levels were recalculated for one or more inventory po… |
| InventoryAllocated | 🟢 Created | allocation |
Inventory Allocation | Stock was hard-allocated to a specific order fulfillment line. |
| InventoryAllocationReleased ⛔ | 🔵 Transitioned | allocation |
Inventory Allocation | An existing inventory allocation was released, returning stock to the pool. |
| InventoryChecked | 🟡 Updated | inventory |
Inventory Visibility | A real-time inventory availability check has been performed across one or more n… |
| InventoryReallocated | 🔵 Transitioned | allocation |
Inventory Allocation | A previously allocated stock quantity was moved to a different allocation. |
| InventoryReleased | 🔵 Transitioned | reservation |
Inventory Reservation | A previously reserved quantity was released back to available stock. |
| InventoryReserved | 🟢 Created | reservation |
Inventory Reservation | Stock was soft-reserved against a basket or order to prevent overselling. |
| ItemIdentified | 🟡 Updated | inventory |
Automated Item Identification | A physical item was resolved to an inventory identity at a retail touchpoint. |
| ReservationConfirmed | 🔵 Transitioned | reservation |
Inventory Reservation | A soft reservation was confirmed as a hard allocation. |
| ReservationCreated | 🟢 Created | reservation |
Inventory Reservation | A new inventory Reservation has been created for a basket or order. |
| ReservationExpired ⛔ | 🔵 Transitioned | reservation |
Inventory Reservation | A reservation exceeded its validity window and was automatically released. |
| ReservationReleased | 🔵 Transitioned | reservation |
Inventory Reservation | An inventory Reservation has been released, restoring available quantity. |
📦 Fulfillment¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| AddressValidated | 🔵 Transitioned | address |
Fulfillment Execution | An address was validated against a reference data service. |
| DeliverySlotConfirmed | 🔵 Transitioned | delivery-slot |
Fulfillment Execution | A reserved delivery slot has been confirmed on order confirmation. |
| DeliverySlotExpired | 🔵 Transitioned | delivery-slot |
Fulfillment Execution | A delivery slot has expired without being fulfilled. |
| DeliverySlotReleased | 🔵 Transitioned | delivery-slot |
Fulfillment Execution | A delivery slot has been released and its capacity restored. |
| DeliverySlotReserved | 🔵 Transitioned | delivery-slot |
Fulfillment Execution | A delivery slot has been reserved by a customer during checkout. |
| FulfillmentOrderDispatched | 🔵 Transitioned | fulfillment-order |
Fulfillment Execution | A Fulfillment Order has been dispatched after all picking tasks are complete. |
| PickingCompleted ⛔ | 🔵 Transitioned | picking-task |
Fulfillment Execution | All items on a picking task were successfully picked and are ready for packing. |
| PickingStarted | 🔵 Transitioned | picking-task |
Fulfillment Execution | A picker began working on a picking task for one or more order lines. |
| PickingTaskCompleted | 🔵 Transitioned | picking-task |
Fulfillment Execution | All lines in a warehouse picking task have been confirmed as picked, enabling th… |
| PickingTaskCreated | 🟢 Created | picking-task |
Fulfillment Execution | A warehouse picking task was generated from a fulfillment order and assigned to … |
| ShipmentCreated | 🟢 Created | shipment |
Fulfillment Execution | A carrier booking has been confirmed and a shipment record created with a tracki… |
| ShipmentDelivered ⛔ | 🔵 Transitioned | shipment |
Fulfillment Execution | The shipment was successfully delivered to the recipient. |
| ShipmentDispatched | 🔵 Transitioned | shipment |
Fulfillment Execution | The shipment was handed over to the carrier and dispatched. |
| ShipmentLabelGenerated | 🟡 Updated | shipment |
Fulfillment Execution | A carrier shipping label was successfully generated for a dispatched shipment, p… |
| ShipmentPacked | 🔵 Transitioned | shipment |
Fulfillment Execution | The items in a shipment were packed and the parcel was sealed. |
💲 Pricing¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| MarkdownCalculated | 🟣 Calculated | price |
Pricing | A markdown price reduction was calculated for one or more products. |
| PriceCalculated | 🟣 Calculated | price |
Pricing | The final selling price was calculated for one or more items, including all appl… |
| PriceListActivated | 🔵 Transitioned | price-list |
Pricing | A Price List has been activated and applied to its target channels or segments. |
| PriceListApplied | 🔵 Transitioned | price |
Pricing | A specific price list was applied to a pricing context. |
| PriceListApproved | 🟡 Updated | price-list |
Pricing | A Price List has been approved and is ready for activation. |
| PriceListCancelled | 🔵 Transitioned | price-list |
Pricing | A Price List has been manually withdrawn before activation. |
| PriceListExpired | 🔵 Transitioned | price-list |
Pricing | A Price List has reached its end-date and deactivated automatically. |
| PriceListRejected | 🟡 Updated | price-list |
Pricing | A Price List approval has been rejected; returned to draft. |
| PriceListSubmitted | 🟡 Updated | price-list |
Pricing | A Price List has been submitted for approval. |
| PriceListSuperseded | 🔵 Transitioned | price-list |
Pricing | A Price List has been replaced by a newer version for the same scope. |
🎁 Promotions¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| CouponRedeemed ⛔ | 🔵 Transitioned | coupon |
Promotions | A valid coupon was redeemed and its discount applied to the transaction. |
| CouponValidated | 🟣 Calculated | coupon |
Promotions | A coupon code was validated as genuine and eligible for redemption. |
| PromotionApplied | 🔵 Transitioned | promotion |
Promotions | A qualifying promotion was applied to a basket or order line. |
| PromotionEvaluated | 🟣 Calculated | promotion |
Promotions | Available promotions were evaluated against the current basket context. |
⭐ Loyalty¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| CustomerCommunicationSent | 🟢 Created | customer |
Loyalty | A marketing or transactional communication (email, SMS, push) has been sent to a… |
| LoyaltyBenefitsCalculated | 🟣 Calculated | loyalty-account |
Loyalty | Tier benefits applicable to the customer were evaluated and determined. |
| LoyaltyCardActivated | 🟢 Created | loyalty-member |
Loyalty | A loyalty card (physical or digital) has been activated and linked to a member a… |
| LoyaltyMemberEnrolled | 🟢 Created | loyalty-member |
Loyalty | A new customer was enrolled in the loyalty programme. |
| LoyaltyPointsAccrued | 🟡 Updated | loyalty-member |
Loyalty | Loyalty points have been credited to a member account following a qualifying tra… |
| LoyaltyPointsCalculated | 🟣 Calculated | loyalty-account |
Loyalty | Accrual points were calculated for a qualifying transaction. |
| LoyaltyPointsEarned | 🟡 Updated | loyalty-account |
Loyalty | Loyalty points were awarded to a member account following a completed purchase, … |
| LoyaltyPointsIssued | 🔵 Transitioned | loyalty-account |
Loyalty | Calculated loyalty points were credited to a customer's loyalty account. |
| LoyaltyPointsRedeemed | 🔵 Transitioned | loyalty-account |
Loyalty | Points were redeemed by the customer against a transaction. |
| PointsIssued | 🟡 Updated | loyalty-account |
Loyalty | Loyalty points have been issued to a member's account based on a qualifying purc… |
| PointsRedeemed | 🟡 Updated | loyalty-account |
Loyalty | Loyalty points have been redeemed by a member against a basket during checkout. |
🏷️ Product¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| CatalogueApproved | 🟡 Updated | catalogue |
Catalogue Management | A Catalogue has been approved and is ready for scheduling or publication. |
| CatalogueArchived ⛔ | 🔵 Transitioned | catalogue |
Catalogue Management | A catalogue was archived and is no longer active. |
| CatalogueArchived | 🔵 Transitioned | catalogue |
Catalogue Management | A Catalogue has been archived and removed from all active channels. |
| CataloguePublished | 🔵 Transitioned | catalogue |
Catalogue Management | A product catalogue was published and made available to customers. |
| CataloguePublished | 🔵 Transitioned | catalogue |
Catalogue Management | A Catalogue has been published to one or more channels. |
| CatalogueRejected | 🟡 Updated | catalogue |
Catalogue Management | A Catalogue submission has been rejected; returned to draft for corrections. |
| CatalogueRetired | 🔵 Transitioned | catalogue |
Catalogue Management | A Catalogue has been permanently retired after its retention period. |
| CatalogueSubmitted | 🟡 Updated | catalogue |
Catalogue Management | A Catalogue has been submitted for editorial and commercial approval. |
| CatalogueUnpublished | 🔵 Transitioned | catalogue |
Catalogue Management | A Catalogue has been withdrawn from publication and returned to draft. |
| CatalogueUpdated | 🟡 Updated | catalogue |
Catalogue Management | One or more entries in a published catalogue were updated. |
| ProductActivated | 🔵 Transitioned | product |
Catalogue Management | A product was activated and made available for sale. |
| ProductCreated | 🟢 Created | product |
Catalogue Management | A new product master record was created in the product catalogue. |
| ProductDeactivated ⛔ | 🔵 Transitioned | product |
Catalogue Management | A product was deactivated and removed from active sale. |
| ProductSearchPerformed | 🟡 Updated | product |
Catalogue Management | A product search or browse action has been performed by a customer or associate. |
| ProductUpdated | 🟡 Updated | product |
Catalogue Management | One or more attributes of an existing product were modified. |
📡 Channels¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| ChannelActivated | 🔵 Transitioned | channel |
Channel Management | A commerce channel was activated and made available for transactions. |
| ChannelDeactivated ⛔ | 🔵 Transitioned | channel |
Channel Management | A channel was deactivated and is no longer available for transactions. |
| ChannelUpdated | 🟡 Updated | channel |
Channel Management | Configuration or attributes of a channel were updated. |
📋 Store Operations¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| EmployeeActivated | 🔵 Transitioned | employee |
Store Operations | An Employee record has been activated (onboarding complete or return from leave)… |
| EmployeeArchived | 🔵 Transitioned | employee |
Store Operations | An Employee record has been archived after the legal retention period. |
| EmployeeDeactivated | 🔵 Transitioned | employee |
Store Operations | An Employee has been placed on leave or suspended. |
| EmployeeOffboarded | 🔵 Transitioned | employee |
Store Operations | An Employee has left the organisation; access revoked. |
| InventoryAdjusted | 🟡 Updated | inventory |
Store Inventory | The on-hand quantity of an inventory position was manually or automatically corr… |
| InventoryCounted | 🔵 Transitioned | inventory |
Store Inventory | A physical stock count was completed and recorded for an inventory position. |
| InventoryTransferred | 🟢 Created | stock-movement |
Store Inventory | A quantity of stock was transferred between two inventory locations. |
| ReceiptAmended | 🟡 Updated | receipt |
Store Operations | A Receipt has been amended to correct commercial or fiscal data. |
| ReceiptArchived | 🔵 Transitioned | receipt |
Store Operations | A Receipt has been moved to long-term fiscal storage. |
| ReceiptIssued | 🟢 Created | receipt |
Store Operations | A Receipt has been generated and delivered to the customer. |
| ReceiptVoided | 🔵 Transitioned | receipt |
Store Operations | A Receipt has been voided due to transaction reversal or payment failure. |
| StockCountCancelled | 🔵 Transitioned | inventory |
Store Inventory | Stock count session abandoned without updating book stock. |
| StockCountClosed | 🔵 Transitioned | inventory |
Store Inventory | Stock count session closed and archived. |
| StockCountCompleted | 🔵 Transitioned | inventory |
Store Inventory | All zones counted; awaiting reconciliation. |
| StockCountOpened | 🟢 Created | inventory |
Store Inventory | A Stock Count session has been opened for a location. |
| StockCountReconciled | 🔵 Transitioned | inventory |
Store Inventory | Count variances reviewed and book stock updated. |
| StockCountRecountRequested | 🟡 Updated | inventory |
Store Inventory | A recount has been ordered for zones exceeding variance tolerance. |
| StockCountStarted | 🔵 Transitioned | inventory |
Store Inventory | Counting has begun; staff are recording quantities. |
| StoreDayClosed ⛔ | 🔵 Transitioned | store-day |
Store Operations | The store's trading day was closed; end-of-day procedures were completed. |
| StoreDayClosed | 🔵 Transitioned | store-day |
Store Operations | Store day fully reconciled and closed. |
| StoreDayClosingStarted | 🔵 Transitioned | store-day |
Store Operations | End-of-day closing procedures have been initiated. |
| StoreDayExceptionDeclared | 🔵 Transitioned | store-day |
Store Operations | Store day closed early due to emergency or system failure. |
| StoreDayOpened | 🟢 Created | store-day |
Store Operations | A store opened for trading; the operational day record was created. |
| StoreDayOpened | 🔵 Transitioned | store-day |
Store Operations | Store has opened for trading. |
| StoreDayPreOpeningStarted | 🔵 Transitioned | store-day |
Store Operations | Store day pre-opening procedures have begun. |
| StoreDayReconciliationStarted | 🔵 Transitioned | store-day |
Store Operations | Cash reconciliation and end-of-day reporting has begun. |
| StoreDayReopened | 🟡 Updated | store-day |
Store Operations | Store day reopened for manager correction during reconciliation. |
| StoreTaskAssigned | 🟢 Created | store-task |
Store Operations | A task was assigned to a store associate or team. |
| StoreTaskCompleted ⛔ | 🔵 Transitioned | store-task |
Store Operations | An assigned store task was completed and recorded as done. |
📋 Other¶
| Event | Classification | Object | Capability | Description |
|---|---|---|---|---|
| DecisionApproved | 🔵 Transitioned | decision-record |
Decision Intelligence | A decision proposal was approved by an authorised reviewer or applicable automat… |
| DecisionExecuted | 🔵 Transitioned | decision-record |
Decision Intelligence | An approved decision was executed by the appropriate authoritative system and re… |
| DecisionOverridden | 🔵 Transitioned | decision-record |
Decision Intelligence | A decision proposal was rejected or overridden by an accountable actor with a re… |
| DecisionProposed | 🟢 Created | decision-record |
Decision Intelligence | A governed decision proposal was recorded with evidence, policy, confidence, and… |
| ItemIdentificationAnomalyDetected | 🟢 Created | loss-prevention-case |
Automated Item Identification | Observed item evidence did not match the expected item identification and requir… |
| LossPreventionCaseOpened | 🔵 Transitioned | loss-prevention-case |
Loss Prevention | An anomaly signal was triaged into an auditable loss-prevention investigation ca… |
| LossPreventionCaseResolved ⛔ | 🔵 Transitioned | loss-prevention-case |
Loss Prevention | A loss-prevention case was resolved, including a false-positive outcome where ap… |
| RecommendationGenerated | 🟢 Created | decision-record |
Guided Selling | An explainable product or next-best-action recommendation was generated for an a… |
| RecommendationResponded | 🟡 Updated | decision-record |
Guided Selling | A customer or associate response to a recommendation was recorded for outcome le… |
| SentimentInsightProduced | 🟢 Created | sentiment-insight |
Social Intelligence | A consent-aware sentiment or engagement insight was produced from approved feedb… |
| ServiceOrderCompleted ⛔ | 🔵 Transitioned | service-order |
Service Order Management | A service order was completed and its delivery outcome was recorded. |
| ServiceOrderCreated | 🟢 Created | service-order |
Service Order Management | A service, repair, installation, or maintenance order was created for an eligibl… |
| ServiceOrderScheduled | 🔵 Transitioned | service-order |
Service Order Management | A service order was assigned an appointment, fulfilment resource, or agreed serv… |
| SponsoredOfferActivated | 🔵 Transitioned | sponsored-offer |
Retail Media Management | A sponsored offer was activated for approved dates, touchpoints, and consent-awa… |
| SponsoredOfferAttributed ⛔ | 🔵 Transitioned | sponsored-offer |
Retail Media Management | An approved closed-loop conversion or other attribution outcome was recorded for… |
| SponsoredOfferExposed | 🟡 Updated | sponsored-offer |
Retail Media Management | An eligible session or customer was served a sponsored offer at an approved touc… |
| SubscriptionActivated | 🔵 Transitioned | subscription |
Subscription Management | A Subscription has been activated and will begin generating orders. |
| SubscriptionCancelled | 🔵 Transitioned | subscription |
Subscription Management | A Subscription has been permanently cancelled. |
| SubscriptionCreated | 🟢 Created | subscription |
Subscription Management | A new Subscription has been created by a customer. |
| SubscriptionExpired | 🔵 Transitioned | subscription |
Subscription Management | A Subscription has reached its end-date and expired automatically. |
| SubscriptionPaused | 🔵 Transitioned | subscription |
Subscription Management | A Subscription has been paused by the customer and will not renew until resumed. |
| SubscriptionRenewed | 🔵 Transitioned | subscription |
Subscription Management | A Subscription has renewed and a new recurring order has been created. |
| TransactionAnomalyDetected | 🟢 Created | loss-prevention-case |
Loss Prevention | A potentially material transaction or refund anomaly was detected without assign… |
⛔ = terminal event (marks end of object lifecycle)
Generated from
catalogs/events.yaml