🟢 CustomerCommunicationSent¶
| Field | Value |
|---|---|
| Event ID | customer-communication-sent |
| Classification | 🟢 Created |
| Business Object | customer |
| Source Capability | Loyalty |
| Domain | Loyalty |
Description¶
A marketing or transactional communication (email, SMS, push) has been sent to a Customer.
🔗 ONT-007 Propagation Consumers¶
Capabilities that must/should/may consume this event (derived from capability dependency graph).
| Consumer Capability | Propagation Strength |
|---|---|
checkout |
⚪ may-consume |
loyalty-management |
🔴 must-consume |
🎭 Scenarios¶
Scenarios that include this event in their event sequence.
| Scenario |
|---|
| Customer Consent Update |
| Customer Registration |
| Loyalty Enrollment |
| Loyalty Tier Upgrade |
| Promotional Campaign Launch |
| Ship To Store |
| Subscription Renewal |
| Subscription Renewal |
🔗 Related Events¶
Other events on the same business object customer:
customer-registeredcustomer-identifiedcustomer-mergedcustomer-updatedcustomer-preferences-updatedcustomer-segment-calculatedcustomer-segment-assignedcustomer-createdcustomer-profile-updatedcustomer-profile-viewed
UC-BoK Event Catalog · All Events · Event Ontology