🔗 eCommerce Platform — Integration Patterns¶
Outbound Integrations¶
Integrations where eCommerce Platform is the initiating party.
| Target | Style | Trigger | Description |
|---|---|---|---|
| OMS | 🔄 Synchronous API | checkout-completed |
When a customer completes digital checkout, the eCommerce Platform submits the validated basket to the OMS to create a c |
| SIM | 🔄 Synchronous API | product-page-view |
The eCommerce Platform queries the SIM for real-time ATP before displaying stock availability on product pages and at ba |
| Loyalty Platform | 🔄 Synchronous API | checkout-started |
At checkout start, the eCommerce Platform retrieves the customer's current points balance so the customer can choose to |
| Promotion Engine | 🔄 Synchronous API | basket-updated |
On every basket update, the eCommerce Platform calls the Promotion Engine to evaluate applicable promotions and apply di |
Inbound Integrations¶
Integrations where eCommerce Platform is the receiving party.
| Source | Style | Trigger | Description |
|---|---|---|---|
| CRM | 📦 Batch Sync | scheduled-nightly |
The CRM exports a nightly delta of customer profile updates to the eCommerce Platform to keep preference, segment, and c |