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Loss Prevention Case

aggregate-root store


Investigable case created from item-identification, transaction, or refund anomaly evidence that may indicate retail loss.

Business Purpose: Separate a detection signal from an investigated outcome so that interventions are proportionate, auditable, and able to record false positives.

Aliases: shrinkage-case

Identity

Type Field Description
global case-id Globally unique identifier for a loss-prevention investigation case.

Attributes

Attribute Description
case-id Case ID Stable identifier for the investigation case.
anomaly-type Anomaly Type Category of item-identification, transaction, or refund anomaly.
evidence-reference Evidence Reference Reference to retained, policy-approved evidence supporting triage.
intervention-policy Intervention Policy Authorised policy used to determine any customer or associate intervention.
status Status Current investigation state.
resolution Resolution Verified outcome including false-positive classification where applicable.

Lifecycle

detectedtriagedinvestigatedresolvedfalse-positive

Invariants

  • loss-prevention-case-has-evidence — A loss-prevention case must retain a reference to the evidence that initiated it.
  • intervention-requires-policy — Any intervention that affects a transaction or customer journey must reference an authorised policy.
  • resolution-has-outcome — A resolved case must record a verified outcome or false-positive classification.

Relationships

Type Target
references order order
references payment payment
references inventory inventory
located-at store store

Events

Event Classification Terminal
ItemIdentificationAnomalyDetected created
TransactionAnomalyDetected created
LossPreventionCaseOpened transitioned
LossPreventionCaseResolved transitioned

Used by Capabilities

  • automated-item-identification Automated Item Identification
  • loss-prevention Loss Prevention

Used by Processes

Used by Applications

  • Loss Prevention Service loss-prevention-service

Note

Detection does not determine culpability. Personal data and evidence retention remain subject to applicable policy and law.


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