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Loss Prevention Case Handling

domain event management

Outcome

An item or transaction anomaly is triaged and resolved with policy-controlled intervention and a recorded false-positive outcome where applicable.

Service Flow

flowchart LR
    S0["Detect Identification Anomaly"]
    S1["Detect Transaction Anomaly"]
    S0 --> S1
    S2["Open Loss Prevention Case"]
    S1 --> S2
    S3["Resolve Loss Prevention Case"]
    S2 --> S3

Capabilities

Automated Item Identification Loss Prevention Checkout Payment Processing

Domains

inventory store commerce payment

Business Objects

Object Classification Domain
loss-prevention-case aggregate-root store
inventory aggregate-root inventory
order aggregate-root order
payment aggregate-root payment
store aggregate-root store

Business Services

  • detect-identification-anomaly
  • detect-transaction-anomaly
  • open-loss-prevention-case
  • resolve-loss-prevention-case

Applications

Application Classification
Loss Prevention Service loss-prevention-service system-of-intelligence
POS pos system-of-engagement
Inventory Service inventory-service system-of-intelligence
Payment Hub payment-hub platform

Trigger Event

This process is triggered by the transaction-anomaly-detected domain event.

Event Classification Object Terminal
BasketCheckedOut transitioned basket ✓
BasketCheckoutStarted transitioned basket —
PaymentAuthorized transitioned payment —
PaymentCaptured transitioned payment —
PaymentVoided transitioned payment ✓
PaymentRefunded transitioned payment —
PaymentSettled transitioned payment ✓
GiftCardActivated transitioned gift-card —
GiftCardRedeemed updated gift-card —
GiftCardToppedUp updated gift-card —
GiftCardExpired transitioned gift-card —
GiftCardCancelled transitioned gift-card —
GiftCardRefunded transitioned gift-card —
RefundProcessed updated refund —
RefundFailed transitioned refund —
RefundConvertedToCredit transitioned refund —
CheckoutStarted transitioned basket —
CheckoutCancelled transitioned basket —
ItemIdentified updated inventory —
ItemIdentificationAnomalyDetected created loss-prevention-case —
TransactionAnomalyDetected created loss-prevention-case —
LossPreventionCaseOpened transitioned loss-prevention-case —
LossPreventionCaseResolved transitioned loss-prevention-case ✓
Endpoint Method Service Description
/payments/authorizations POST authorize-payment Submits a payment authorisation request for the order t…
/payments/authorizations/{id}/capture POST capture-payment Captures a previously authorised Payment. Requires paym…
/payments/authorizations/{id}/void POST void-payment Voids a payment authorisation that has not yet been cap…
/payments/{id}/refunds POST refund-payment Initiates a full or partial refund against a captured p…
/transactions POST checkout-basket Opens a new POS transaction, initialising the basket fo…
/transactions/{id}/payment POST authorize-payment Adds a payment tender to an in-progress POS transaction…
/transactions/{id}/void POST cancel-order Voids an in-progress POS transaction before payment com…
/baskets/{id}/checkout POST checkout-basket Converts a validated basket into an order, triggering p…

Validation Rules

Rule Type Severity Condition
loss-prevention-intervention-requires-policy pre-condition invariant loss-prevention-case.evidence-reference is not null AND…

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