🔷 Customer Consent Update¶
| Field | Value |
|---|---|
| Process ID | customer-consent-update |
| Classification | 🔷 management |
| Trigger | 🛒 customer-action |
| Outcome | A customer's marketing and data-processing consent preferences are updated across all active channels and downstream systems notified. |
Domains Involved¶
👤 customer 🛒 commerce
Capabilities Orchestrated¶
ONT-008: This process orchestrates the following capabilities across domain boundaries.
| Capability | Domain |
|---|---|
| Customer Consent | 👤 customer |
| Customer Profile | 👤 customer |
| Channel Management | 🛒 commerce |
Applications¶
Services¶
update-consentrevoke-consentupdate-customer-profileretrieve-customer-profile
Business Objects¶
customerconsentcustomer-profile
Part of the UC-BoK Business Process Catalog · All Processes · Process Graph · Graph Catalog