Business Process Catalog¶
| Process | Classification | Trigger | Key Domains | Outcome |
|---|---|---|---|---|
| Checkout | 💳 transactional |
🛒 customer-action |
customer, commerce, pricing, promotion | A confirmed order is created with payment authorised, promotions appli… |
| BOPIS | 💳 transactional |
🛒 customer-action |
customer, commerce, order, inventory | A customer can place an order online and collect it from a physical st… |
| Endless Aisle | 💳 transactional |
👔 associate-action |
customer, commerce, inventory, order | A store associate can sell items not physically present in-store and f… |
| Clienteling Sale | 💳 transactional |
👔 associate-action |
customer, commerce, order, payment | A store associate can complete a personalised assisted sale using cust… |
| Voucher Redemption | 💳 transactional |
🛒 customer-action |
customer, commerce, promotion, payment | A customer can redeem a gift voucher or store credit as full or partia… |
| Ship From Store | 📦 fulfilment |
⚡ domain-event |
order, inventory, fulfillment, payment | Store stock can be used to pick, pack and ship online orders directly … |
| Ship To Store | 📦 fulfilment |
⚡ domain-event |
order, inventory, fulfillment, store | Warehouse or supplier stock can be transferred to a store and made ava… |
| Reserve and Collect | 📦 fulfilment |
🛒 customer-action |
customer, commerce, inventory, fulfillment | Customers can reserve items online and collect them in store without f… |
| BORIS | 🔄 post-sale |
🛒 customer-action |
customer, order, fulfillment, payment | A customer can return an online order at any physical store and receiv… |
| Return Anywhere | 🔄 post-sale |
🛒 customer-action |
customer, order, fulfillment, payment | Customers can return items to any store or channel regardless of the o… |
| Exchange Anywhere | 🔄 post-sale |
🛒 customer-action |
customer, order, fulfillment, inventory | Customers can exchange items at any store regardless of the original p… |
| Loyalty Enrollment | 👤 engagement |
🛒 customer-action |
customer, loyalty | A customer can join a loyalty programme and immediately start earning … |
| Self-Checkout | 💳 transactional |
🛒 customer-action |
commerce, order, inventory, payment | A customer can scan, bag, and pay for items independently at a self-se… |
| Customer Registration | 👤 engagement |
🛒 customer-action |
customer, loyalty | A new customer can create a verified identity profile that enables per… |
| Scan and Go | 💳 transactional |
🛒 customer-action |
commerce, order, payment, store | Customer completes payment on their device or at an exit terminal with… |
| Price List Update | 🔷 management |
🔷 business-event |
pricing, commerce | A new price list is published and effective prices are propagated to a… |
| Promotional Campaign Launch | 🔷 management |
🔷 business-event |
promotion, customer, pricing, commerce | A promotional campaign is activated across targeted customer segments … |
| Loyalty Tier Upgrade | 🔷 management |
⚡ domain-event |
loyalty, customer | A loyalty member's tier is evaluated after a qualifying purchase and u… |
| Subscription Renewal | 💳 transactional |
🔷 scheduled |
commerce, payment, order, inventory | A subscription is renewed automatically, a new order is generated, pay… |
| Catalogue Publish | 🔷 management |
🔷 business-event |
commerce, inventory | A product catalogue update is validated, enriched with media assets, a… |
| Store Day Open | 🔷 management |
🔷 business-event |
store, inventory, commerce | A store trading day is opened with cash float confirmed, staff tasks a… |
| Customer Consent Update | 🔷 management |
🛒 customer-action |
customer, commerce | A customer's marketing and data-processing consent preferences are upd… |
| Decision Review and Execution | 🔷 management |
🤖 system-action |
customer, order, payment, inventory | A material automated decision is approved, overridden, expired, or exe… |
| Loss Prevention Case Handling | 🔷 management |
⚡ domain-event |
inventory, store, commerce, payment | An item or transaction anomaly is triaged and resolved with policy-con… |
| Service and Repair Management | 🔄 post-sale |
🛒 customer-action |
fulfillment, order, customer, payment | A service or repair commitment associated with a customer order is cre… |
| Retail Media Attribution | 🔷 management |
🔷 scheduled |
promotion, customer, order, commerce | A sponsored offer is activated for eligible audiences and has its appr… |
Generated from catalogs/processes.yaml · Process Index