π³ Clienteling SaleΒΆ
| Field | Value |
|---|---|
| Process ID | clienteling-sale |
| Classification | π³ transactional |
| Trigger | π associate-action |
| Outcome | A store associate can complete a personalised assisted sale using customer history and loyalty profile. |
Domains InvolvedΒΆ
π€ customer π commerce π order π³ payment β loyalty
Capabilities OrchestratedΒΆ
ONT-008: This process orchestrates the following capabilities across domain boundaries.
| Capability | Domain |
|---|---|
| Customer Identity | π€ customer |
| Clienteling | π€ customer |
| Basket Management | π commerce |
| Order Management | π order |
| Payment Processing | π³ payment |
ApplicationsΒΆ
ServicesΒΆ
search-customerretrieve-customer-historycreate-clienteling-sessioncreate-basketauthorize-paymentcreate-order
Business ObjectsΒΆ
customerclienteling-sessionbasketorderpayment
Part of the UC-BoK Business Process Catalog Β· All Processes Β· Process Graph Β· Graph Catalog