Ship From Store · SFS / Store Fulfilment¶

An online order is fulfilled by shipping the goods directly from a physical store rather than a central warehouse. Enables faster last-mile delivery, reduces inter-DC transfers, and monetises store inventory. Core Unified Commerce pattern that blurs the boundary between retail store and distribution node.

⚙️ Step-by-Step Flow¶

⚡ Event Sequence¶

basket-updated → inventory-reserved → basket-checkout-started → payment-authorized → order-created → order-confirmed → basket-converted → payment-captured → order-routed → fulfillment-order-created → inventory-allocated → picking-started → picking-completed → shipment-packed → shipment-created → fulfillment-order-dispatched → shipment-dispatched → shipment-delivered → order-closed

🔄 Lifecycles Involved¶

• basket-lifecycle
• basket-line-lifecycle
• order-lifecycle
• payment-lifecycle
• fulfillment-order-lifecycle
• shipment-lifecycle
• till-session-lifecycle

🧩 Capabilities Required¶

🖥️ Application Coverage¶

Applications that implement the capabilities required by this scenario.

📊 Readiness by Profile¶

Capability readiness across assessment profiles.

✅ Preconditions¶

• Product is in stock at a store with active SFS capability
• Store has available SFS capacity for the order date
• Carrier integration is live with the fulfilling store
• Customer has provided a valid delivery address

🎯 Success Criteria¶

• Order fulfilled from store without warehouse involvement
• Parcel collected by carrier within cut-off window
• Delivery within promised SLA
• Store inventory correctly debited at point of dispatch
• No double-sell on reserved stock

⚠️ Failure Modes¶

• Stock not found at pick time (re-route to alternate store or warehouse)
• Store exceeds SFS capacity (order queued or re-routed)
• Carrier collection missed (late shipment, customer communication required)
• Label printing failure (fallback to manual label or re-booking)
• Payment capture failure before dispatch (order held, associate notified)

UCMI Requirements¶

Minimum UCMI Score: 2.5

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