Decision Intelligence Service¶

System Of Intelligence Governed Decision Intelligence Service

Produces auditable recommendations and controlled automations while retaining source-of-record ownership in CRM, OMS, SIM, payment, and promotion systems.

At a Glance¶

	Count
Capabilities Implemented	2
Business Objects Managed	1
APIs Exposed	0
Processes Supported	1
Events	6

Domains¶

customer

Architecture Context¶

graph LR
    DECISION_INTELLIGENCE_SERVICE["Decision Intelligence Service\nSystem Of Intelligence"]
    DECISION_INTELLIGENCE(("Decision Intelligence"))
    DECISION_INTELLIGENCE_SERVICE --> DECISION_INTELLIGENCE
    GUIDED_SELLING(("Guided Selling"))
    DECISION_INTELLIGENCE_SERVICE --> GUIDED_SELLING
    style DECISION_INTELLIGENCE_SERVICE fill:#1e88e5,color:#fff,stroke:#1565c0

Capabilities Implemented¶

Capability	Archetype	Outcome
Decision Intelligence `decision-intelligence`	`intelligence`	Material automated decisions can be proposed, reviewed, overridden, executed, an…
Guided Selling `guided-selling`	`engagement`	Associates can deliver explainable, context-aware recommendations that improve t…

Business Objects Managed¶

Object	Classification	Domain
⬡ Decision Record `decision-record`	`aggregate-root`	customer

Processes Supported¶

Decision Review and Execution decision-review-and-execution — A material automated decision is approved, overridden, expired, or exe

Events¶

Created (2):
RecommendationGenerated DecisionProposed

Transitioned (3):
DecisionApproved DecisionOverridden DecisionExecuted

Updated (1):
RecommendationResponded

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