🌐 Social Commerce¶

Shoppable posts and storefronts on social platforms (Instagram Shopping, TikTok Shop, Pinterest). Customers discover and purchase without leaving the social platform. Orders injected into OMS via API.

Type: Digital · Ownership: Third-Party · Protocol: REST · Deployment: cloud-native
Actors: customer · social-platform

Capabilities Supported¶

• catalogue-management
• order-management
• order-orchestration
• payment-processing
• promotions
• inventory-visibility

Supported Processes¶

• checkout
• return-anywhere

Events Produced¶

• order-created
• order-confirmed
• payment-captured