🏪 Clienteling Tablet¶

Associate-facing mobile device (tablet or smartphone) for personalised in-store selling. Provides access to customer profile, purchase history, wishlist, preferences, and product recommendations.

Type: Physical · Ownership: Owned · Protocol: REST · Deployment: edge-hybrid
Actors: store-associate · customer

Capabilities Supported¶

• clienteling
• customer-profile
• customer-identity
• catalogue-management
• basket-management
• checkout
• loyalty
• inventory-visibility
• order-management

Supported Processes¶

• clienteling-sale
• bopis
• ship-to-store
• endless-aisle
• loyalty-enrollment

Events Produced¶

• clienteling-session-created
• clienteling-interaction-recorded
• basket-created
• customer-identified
• order-created