🗺️ Luxe Maison — Capability Heat Map¶

Vertical: Luxury / High-End Fashion Retail | Date: 2026-07-10

Color scale: 🟢 at target | 🟡 gap = 1 | 🔴 gap ≥ 2 | ⬜ not assessed

At target Gap = 1 Gap ≥ 2 Not assessed

🛒 Commerce

Basket ManagementLevel 2 / MVP 3gap: 1

CheckoutLevel 2 / MVP 3gap: 1

Catalogue ManagementLevel 4 / MVP 3✓ at target

Channel ManagementLevel 2 / MVP 2✓ at target

Subscription ManagementLevel 0 / MVP 0✓ at target

👤 Customer

Customer IdentityLevel 3 / MVP 2✓ at target

Customer ProfileLevel 3 / MVP 2✓ at target

Customer ConsentLevel 4 / MVP 1✓ at target

Customer SegmentationLevel 2 / MVP 1✓ at target

ClientelingLevel 3 / MVP 2✓ at target

Guided Selling—not assessed

Decision Intelligence—not assessed

Social Intelligence—not assessed

📦 Fulfillment

Fulfillment ExecutionLevel 1 / MVP 3gap: 2

Returns ManagementLevel 2 / MVP 3gap: 1

Exchange ManagementLevel 1 / MVP 2gap: 1

Service Order Management—not assessed

🏭 Inventory

Inventory VisibilityLevel 1 / MVP 3gap: 2

Inventory ReservationLevel 1 / MVP 2gap: 1

Inventory AllocationLevel 1 / MVP 2gap: 1

Store InventoryLevel 2 / MVP 2✓ at target

Automated Item Identification—not assessed

⭐ Loyalty

LoyaltyLevel 2 / MVP 2✓ at target

Loyalty ManagementLevel 1 / MVP 1✓ at target

🛍️ Order

Order ManagementLevel 1 / MVP 3gap: 2

Order OrchestrationLevel 0 / MVP 2gap: 2

💳 Payment

Payment ProcessingLevel 4 / MVP 3✓ at target

🏷️ Pricing

PricingLevel 3 / MVP 2✓ at target

🎁 Promotion

PromotionsLevel 1 / MVP 3gap: 2

Voucher ManagementLevel 1 / MVP 2gap: 1

Retail Media Management—not assessed

🏪 Store Operations

Store OperationsLevel 3 / MVP 2✓ at target

Loss Prevention—not assessed