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Scan and Go

customer action transactional

Outcome

Customer completes payment on their device or at an exit terminal without queuing at a staffed checkout

Service Flow

flowchart LR
    S0["Create Basket"]
    S1["Add Basket Item"]
    S0 --> S1
    S2["Calculate Basket"]
    S1 --> S2
    S3["Evaluate Promotions"]
    S2 --> S3
    S4["Checkout Basket"]
    S3 --> S4
    S5["Authorize Payment"]
    S4 --> S5
    S6["Capture Payment"]
    S5 --> S6

Capabilities

Basket Management Checkout Payment Processing Store Operations Promotions

Domains

commerce order payment store

Business Objects

Object Classification Domain
basket aggregate-root commerce
basket-line entity commerce
order aggregate-root order
payment aggregate-root payment
promotion aggregate-root promotion
terminal entity store

Business Services

  • create-basket
  • add-basket-item
  • calculate-basket
  • evaluate-promotions
  • checkout-basket
  • authorize-payment
  • capture-payment

Applications

Application Classification
POS pos system-of-engagement
eCommerce Platform ecommerce-platform system-of-engagement
Promotion Engine promotion-engine system-of-intelligence
Payment Hub payment-hub platform
Event Classification Object Terminal
BasketCreated created basket —
BasketUpdated updated basket —
BasketCalculated calculated basket —
BasketCheckedOut transitioned basket ✓
BasketCheckoutStarted transitioned basket —
BasketAbandoned transitioned basket ✓
BasketMerged transitioned basket ✓
PromotionApplied transitioned promotion —
PromotionEvaluated calculated promotion —
CouponValidated calculated coupon —
CouponRedeemed transitioned coupon ✓
PaymentAuthorized transitioned payment —
PaymentCaptured transitioned payment —
PaymentVoided transitioned payment ✓
PaymentRefunded transitioned payment —
PaymentSettled transitioned payment ✓
StoreDayOpened created store-day —
StoreDayClosed transitioned store-day ✓
StoreTaskAssigned created store-task —
StoreTaskCompleted transitioned store-task ✓
EmployeeActivated transitioned employee —
EmployeeDeactivated transitioned employee —
EmployeeOffboarded transitioned employee —
EmployeeArchived transitioned employee —
GiftCardActivated transitioned gift-card —
GiftCardRedeemed updated gift-card —
GiftCardToppedUp updated gift-card —
GiftCardExpired transitioned gift-card —
GiftCardCancelled transitioned gift-card —
GiftCardRefunded transitioned gift-card —
ReceiptIssued created receipt —
ReceiptAmended updated receipt —
ReceiptVoided transitioned receipt —
ReceiptArchived transitioned receipt —
RefundProcessed updated refund —
RefundFailed transitioned refund —
RefundConvertedToCredit transitioned refund —
StoreDayPreOpeningStarted transitioned store-day —
StoreDayOpened transitioned store-day —
StoreDayClosingStarted transitioned store-day —
StoreDayReconciliationStarted transitioned store-day —
StoreDayClosed transitioned store-day —
StoreDayReopened updated store-day —
StoreDayExceptionDeclared transitioned store-day —
CheckoutStarted transitioned basket —
CheckoutCancelled transitioned basket —
BasketLineAdded created basket-line —
Endpoint Method Service Description
/payments/authorizations POST authorize-payment Submits a payment authorisation request for the order t…
/payments/authorizations/{id}/capture POST capture-payment Captures a previously authorised Payment. Requires paym…
/payments/authorizations/{id}/void POST void-payment Voids a payment authorisation that has not yet been cap…
/payments/{id}/refunds POST refund-payment Initiates a full or partial refund against a captured p…
/promotions/evaluate POST evaluate-promotions Evaluates all applicable promotions against a basket, a…
/transactions POST checkout-basket Opens a new POS transaction, initialising the basket fo…
/transactions/{id}/payment POST authorize-payment Adds a payment tender to an in-progress POS transaction…
/transactions/{id}/void POST cancel-order Voids an in-progress POS transaction before payment com…
/baskets POST create-basket Creates a new digital basket for an anonymous or authen…
/baskets/{id}/lines POST add-basket-item Adds a product line to an existing basket, validating a…
/baskets/{id}/checkout POST checkout-basket Converts a validated basket into an order, triggering p…

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