🟡 CustomerProfileViewed¶
| Field | Value |
|---|---|
| Event ID | customer-profile-viewed |
| Classification | 🟡 Updated |
| Business Object | customer |
| Source Capability | Clienteling |
| Domain | Customer |
Description¶
A store associate or system has accessed and viewed a Customer 360 profile.
🎭 Scenarios¶
Scenarios that include this event in their event sequence.
| Scenario |
|---|
| Clienteling Sale |
| Customer Consent Update |
🔗 Related Events¶
Other events on the same business object customer:
customer-registeredcustomer-identifiedcustomer-mergedcustomer-updatedcustomer-preferences-updatedcustomer-segment-calculatedcustomer-segment-assignedcustomer-createdcustomer-profile-updatedcustomer-interaction-logged
UC-BoK Event Catalog · All Events · Event Ontology