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Endless Aisle

associate action transactional


Outcome

A store associate can sell items not physically present in-store and fulfil them from any available location.

Service Flow

flowchart LR
    S0["Search Customer"]
    S1["Check Availability"]
    S0 --> S1
    S2["Create Basket"]
    S1 --> S2
    S3["Create Order"]
    S2 --> S3
    S4["Authorize Payment"]
    S3 --> S4
    S5["Route Order"]
    S4 --> S5

Capabilities

Customer Identity Inventory Visibility Basket Management Order Management Order Orchestration Payment Processing

Domains

customer commerce inventory order payment fulfillment

Business Objects

Object Classification Domain
customer aggregate-root customer
basket aggregate-root commerce
inventory aggregate-root inventory
order aggregate-root order
payment aggregate-root payment

Business Services

  • search-customer
  • check-availability
  • create-basket
  • create-order
  • authorize-payment
  • route-order

Applications

Application Classification
POS pos system-of-engagement
Clienteling App clienteling-app system-of-engagement
OMS oms system-of-record
Inventory Service inventory-service system-of-intelligence
Payment Hub payment-hub platform
Event Classification Object Terminal
CustomerRegistered created customer
CustomerIdentified transitioned customer
CustomerMerged transitioned customer
BasketCreated created basket
BasketUpdated updated basket
BasketCalculated calculated basket
BasketConverted transitioned basket
BasketAbandoned transitioned basket
BasketMerged transitioned basket
OrderCreated created order
OrderValidated transitioned order
OrderConfirmed transitioned order
OrderModified updated order
OrderCancelled transitioned order
OrderClosed transitioned order
OrderSplit transitioned order
OrderRouted transitioned order
FulfillmentLocationReassigned transitioned order
AtpCalculated calculated inventory
PaymentAuthorized transitioned payment
PaymentCaptured transitioned payment
PaymentVoided transitioned payment
PaymentRefunded transitioned payment
PaymentSettled transitioned payment
FulfillmentOrderCreated created fulfillment-order
CustomerCreated created customer
InventoryChecked updated inventory
GiftCardActivated transitioned gift-card
GiftCardRedeemed updated gift-card
GiftCardToppedUp updated gift-card
GiftCardExpired transitioned gift-card
GiftCardCancelled transitioned gift-card
GiftCardRefunded transitioned gift-card
RefundProcessed updated refund
RefundFailed transitioned refund
RefundConvertedToCredit transitioned refund
BasketLineAdded created basket-line
Endpoint Method Service Description
/orders POST create-order Creates a new Order from a validated Basket, transition…
/orders/{id} GET track-order Retrieves the full state of an Order including lines, p…
/orders/{id}/cancel POST cancel-order Cancels a confirmed Order, triggering reversal of payme…
/orders/{id}/confirm POST confirm-order Confirms a validated Order once payment is authorised, …
/orders/{id}/route POST route-order Executes routing logic to assign the optimal fulfillmen…
/inventory/items/{sku} GET retrieve-location-stock Returns available, reserved, and allocated quantities f…
/payments/authorizations POST authorize-payment Submits a payment authorisation request for the order t…
/payments/authorizations/{id}/capture POST capture-payment Captures a previously authorised Payment. Requires paym…
/payments/authorizations/{id}/void POST void-payment Voids a payment authorisation that has not yet been cap…
/payments/{id}/refunds POST refund-payment Initiates a full or partial refund against a captured p…
/customers POST register-customer Registers a new Customer, creating a unique identity re…
/customers GET search-customer Resolves a Customer by email, phone, loyalty card or ex…
/transactions/{id}/payment POST authorize-payment Adds a payment tender to an in-progress POS transaction…
/baskets POST create-basket Creates a new digital basket for an anonymous or authen…
/baskets/{id}/lines POST add-basket-item Adds a product line to an existing basket, validating a…
/inventory/{sku}/availability GET check-availability Returns real-time ATP (Available-to-Promise) quantity f…

Validation Rules

Rule Type Severity Condition
endless-aisle-requires-active-channel pre-condition invariant channel.lifecycle = active AND channel.type = store

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