Get Customer
GET /customers/{id} query bearer
Retrieves the full Customer profile including preferences, consent records and contact data.
Overview
|
|
| ID |
get-customer-api |
| Method |
GET |
| Path |
/customers/{id} |
| Classification |
query |
| Domain |
customer |
| Capability |
customer-profile |
| Service |
retrieve-customer-profile |
| Application |
crm — CRM |
| Auth |
bearer |
Response
|
|
| Business Object |
customer-profile |
| Description |
Collection of descriptive customer information maintained by the Customer Domain. |
Scenarios using customer-profile
| Scenario |
Description |
Clienteling Sale |
A store associate uses a clienteling application to identify a known customer, review their purchase |
Customer Consent Update |
Customer changes privacy and marketing preferences through a digital or assisted channel and expects |
Customer Registration |
A new customer creates a unified identity that can be recognised consistently across digital and phy |
Decision Review and Execution |
A material automated recommendation is recorded with its purpose, evidence, policy, confidence, and |
Loyalty Enrollment |
A customer is enrolled into the retailer's loyalty programme during or after a transaction — in-stor |
Loyalty Tier Upgrade |
A customer's loyalty standing is reviewed after new qualifying activity and may be promoted to a hig |
Service and Repair Management |
A customer or associate creates a repair, installation, or maintenance commitment linked to the orig |
Related APIs — customer domain